Savills

Sales Coordinator/ PA

Job Location

Earls Court

Role Overview

We are looking for a candidate who is enthusiastic, confident, takes initiative and has excellent attention to detail, to work in this incredibly busy and dynamic office. The candidate will look after the day-to-day administration for the sales team as well as PA tasks for the Head of Sales. This encompasses all of the administrative components associated with marketing a house or flat for sale through to the successful completion of the transaction. The role will also be responsible for responding to customer and client enquiries and assisting the sales teams with meetings, marketing and local events.

Team Overview

Key Responsibilities of the Role

• ï‚·  Provide an exceptional first impression for customers when handling telephone, email and face-toface enquiries.
• ï‚·  Responsibility for meeting office audit targets
• ï‚·  Liaise with customers and clients in a professional, polite and respectful manner fitting of a

  Savills representative so that their experience of Savills is first class.

• ï‚·  Oversee the marketing of properties including coordinating the booking of advertising,

  brochure production, signage and PR.

• ï‚·  Liaise with the sales teams to ensure the smooth sales of all properties by accurately

  managing the REAPIT and other IT systems (no prior knowledge of these required).

• ï‚·  Payroll; timesheets, holiday, sickness report, petty cash.
• ï‚·  Invoicing: processing other agents’ invoices, sales invoices, supplier invoices.
• ï‚·  Compliance; ensuring all files are compliant with signed terms of business etc. preparing

  agency agreements, gathering the correct compliance documentation for the ownership

  structure of the property and liaising with Savills compliance teams where required.

• ï‚·  Keeping up to date with changes to compliance requirements
• ï‚·  General office administration including: day to day running of the office, organising brochure

  cupboards, archiving files, ordering stationery, ordering merchandise, dealing with office maintenance. ï‚· Diary management for negotiators, arranging appointments, viewings, market appraisals and meetings for the sales teams. Booking appointments on REAPIT.

• ï‚·  Drawing up the agenda for weekly sales meeting and taking the minutes.
• ï‚·  Assisting with monthly reporting to the Head of Cluster
• ï‚·  Adhere to the companies’ ISO, Money Laundering, Health & Safety policies as well as the

  Savills Code of Conduct.

• ï‚·  Ordering completion gifts for sellers and buyers
• ï‚·  Assisting with the planning and orchestration of local events, including preparing guest lists

  and assisting with sending invitations

• ï‚·  Monitoring and refreshing the property web listings. Maintaining the office web page.
• ï‚·  Creating CCT advertisements (for Instagram/Facebook) for properties using the online portal
• ï‚·  Assisting with Reception duties on a rota basis
• ï‚·  Produce weekly sales lists for the office
• ï‚·  PA tasks for the Head of Core Sales
• ï‚·   Set up new staff/joiners with appropriate IT and stationary etc.

Skills, Knowledge and Experience

Excellent verbal and written communication skills. ï‚· Takes a pride in personal presentation • Strong people management skills – can motivate team members. • Excellent organisational and prioritising ability. • Meticulous attention to detail. • Ability to work flexibly. • Team player • Ability to cope with routine tasks. • Dependable – team can rely on the job holder to produce work to deadlines. • Enthusiasm to do a good job

Assessment applicants can expect during selection

ï‚· I/2 stage interview

Savills is committed to eliminating discrimination and encouraging diversity amongst our workforce. Please read more about our approach to Diversity & Inclusion here