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Private: Xero

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Head of Direct Sales, Private: Xero

Full Time, Flexi Time
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
How you’ll make an impact
Working alongside the Sales Director, UK & EMEA, this role is responsible for the direct channel sales targets including leading the Small Business Sales Team in the UK. The Head of Direct Sales is responsible for leading an SBS Team Manager and team of SBS Leads, helping them to achieve their sales targets through strong leadership and coaching capabilities, ensuring small business trialists receive the support and guidance they need to confidently sign up.
Working closely with regional Marketing and supporting regional campaigns you will be responsible for the digital element of the channel.  This will include experimentation, key initiatives and new ways of thinking to increase conversion within this channel.
The role draws on experience and proven, dynamic sales leadership. It carries responsibility for a hugely important proportion of Xero UK’s business, and requires constant improvement and delivery on strategic and tactical priorities.
Of course, this position description is just a guide – you’ll be expected to be flexible and perform any other duties as reasonably required by your manager and this position description is likely to develop over time

What you’ll do

    • Leadership of the SBS function and line management of SBS Leads
    • Responsibility for collaborating and driving the in region SBS strategy
    • Overall ownership in developing the development programme of all SBSs, team managers and Leads
    • Working closely with Marketing on regional campaigns to achieve the online sales target
    • Setting targets and objectives to drive acceptable business outcomes
    • In month and future forecasting plus managing the direct P&L
    • Support the Sales Director and GM Global Small Business Sales to execute on the local and global sales plan and key initiatives.
    • Work collaboratively with other key functions such as sales enablement, strategy, marketing and people experience.
    • Ability to operate at XLT-Level and influence both internally and externally.
    • Strong interpersonal and presentation skills, both written and face to face.

Success looks like

    • Achieving new subscriber targets from trialists
    • Delivering consistency and predictability within the Direct Sales Team
    • Creating a world-class culture for your team
    • Hiring, retaining and developing great talent

What you’ll bring with you – critical competencies

    • Strong tactical selling and sales team leadership skills
    • A background in running successful inside sales teams
    • Proven sales performance and drive for results
    • Outstanding communication and presentation skills
    • Ability to inject operational rigour into the sales organisation
    • Ability and desire to develop exceptional sales people

What you’ll bring with you – experience

    • Extensive and proven sales leadership experience including managing other managers.
    • Experience of operating at XLT-Level.
    • Experience in all aspects of people management within your team including the ongoing performance management, professional skills development, coaching and career progression of the team
    • Experience in managing and developing a team of excellent sales people.
Why Xero?
At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package with benefits that support a range of lifestyle choices and requirements  and the opportunity to participate in Xero’s success through our Long Term Incentive scheme. Xero has rapidly expanding offices in London, Milton Keynes and Manchester and our work environment encourages continuous improvement and career development.
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a Stonewall Diversity Champion, and Disability Confident committed. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.

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