Urang

A Day Concierge is required for a private residential block in SW8 area. The position is for a 12-month fixed-term role. 

About the Company

Urang is a fast-growing property management firm based in Fulham with an extensive and ever-increasing portfolio of properties across London. We are looking to expand our on-site team based in SW8 area with an addition of a Day Concierge to provide full support in the day-to-day run of the block. 

Work:              

You will be required to work on a rotational shift pattern:  4 days on / 4 days off from 8.00am to 8.00pm.

The position is for a 12-month fixed-term role. 

Day-to-day responsibilities:

• Welcoming residents and their guests and providing assistance where required (e.g. taking luggage, opening doors, calling the lifts, calling for a taxi etc.),
• Routine checks of the communal areas of all the blocks,
• Changing light bulbs,
• Domestic rubbish collection,
• Litter picking,
• Being available and ready to help residents,
• Acting as a security person and being responsible for patrolling and access control,
• Keeping flat keys,
• Routine health and safety checks,
• Seeing in contractors and ensuring they have a right to be on-site,
• Ensuring the cleanliness and good upkeep of the communal areas of the block is maintained.                                                                                                                                                

Required Knowledge, Skills and Experience:

• Good academic and/ or professional qualifications
• Ability to communicate effectively and clearly in writing and verbally
•  Strong attention to detail
•  Ability to work in a varied and demanding role with appropriate supervision
•  Ability to work efficiently
•  Demonstrable experience and ability to use ICT packages i.e. Microsoft Word and Excel.
•  Strong teamwork skills and can-do attitude
•  The conduct of duties has to be to the highest standard and you must be presentable at all timed and build trust with the residents.

Attributes/ behaviours the role holder must possess to be successful in the role:

• Able to show an understanding and commitment to good customer care
• Self-motivated, with high energy and enthusiasm
• Pragmatic, creative approach to problem-solving, with emphasis on fast and practical solutions.
• Experience in dealing with Directors / Stakeholders in a courteous and helpful way
• Commitment to equality, diversity, and mutual respect

Salary: £24,000 per annum

Holiday allowance: 20 days (including Bank and Public Holidays).

Direct reports: You will report both to the Client and also Urang Property as the Managing Agent.