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Day Concierge – Residential Block SW8, Urang

24000.00 p/a

A Day Concierge is required for a private residential block in SW8 area. The position is for a 12-month fixed-term role. 

About the Company

Urang is a fast-growing property management firm based in Fulham with an extensive and ever-increasing portfolio of properties across London. We are looking to expand our on-site team based in SW8 area with an addition of a Day Concierge to provide full support in the day-to-day run of the block. 


You will be required to work on a rotational shift pattern:  4 days on / 4 days off from 8.00am to 8.00pm.

The position is for a 12-month fixed-term role. 


Day-to-day responsibilities:

  • Welcoming residents and their guests and providing assistance where required (e.g. taking luggage, opening doors, calling the lifts, calling for a taxi etc.),
  • Routine checks of the communal areas of all the blocks,
  • Changing light bulbs,
  • Domestic rubbish collection,
  • Litter picking,
  • Being available and ready to help residents,
  • Acting as a security person and being responsible for patrolling and access control,
  • Keeping flat keys,
  • Routine health and safety checks,
  • Seeing in contractors and ensuring they have a right to be on-site,
  • Ensuring the cleanliness and good upkeep of the communal areas of the block is maintained.                                                                                                                                                

Required Knowledge, Skills and Experience:

  • Good academic and/ or professional qualifications
  • Ability to communicate effectively and clearly in writing and verbally
  •  Strong attention to detail
  •  Ability to work in a varied and demanding role with appropriate supervision
  •  Ability to work efficiently
  •  Demonstrable experience and ability to use ICT packages i.e. Microsoft Word and Excel.
  •  Strong teamwork skills and can-do attitude
  •  The conduct of duties has to be to the highest standard and you must be presentable at all timed and build trust with the residents.


Attributes/ behaviours the role holder must possess to be successful in the role:

  • Able to show an understanding and commitment to good customer care
  • Self-motivated, with high energy and enthusiasm
  • Pragmatic, creative approach to problem-solving, with emphasis on fast and practical solutions.
  • Experience in dealing with Directors / Stakeholders in a courteous and helpful way
  • Commitment to equality, diversity, and mutual respect

Salary: £24,000 per annum

Holiday allowance: 20 days (including Bank and Public Holidays).

Direct reports: You will report both to the Client and also Urang Property as the Managing Agent.


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