Savills

Current Team Information 

Working in our vibrant Lettings Head Office at Richmond, you’ll be working alongside, our Tenancy Progression, Client Services, Property Management and Renewals teams.  The Accounts team whilst hardworking and proactive, are equally friendly and sociable. We’ve created an environment that’s full of energy aiming for a good work/life balance.

Your primary role will be day-to-day management and control of arrears. This role would perfectly suit someone with previous credit control experience. The ideal candidate will be able to manage an ever changing workload by good prioritisation, use their own initiative and be a methodical thinker.

The Role & Key Responsibilities

• Chasing arrears by email and telephone
• Communicating with letting offices, property management to ensure that issues are solved
• Data entry of information to our bespoke accounting systems
• Ensuring all accounts are accurate, if not making adjustments
• Follow existing chasing process and updating system notes
• Spotting inconsistencies and recognising ‘red flags’ and take the appropriate actions
• Reporting on debtors to line managers
• Being a team player and assisting your team with additional administrative tasks as and when required

Skills, Knowledge and Experience 

• Accurate IT skills and methodical approach
• Excellent written and verbal communication
• Preferably previous experience in credit control
• Excellent organisational and prioritising ability
• Good knowledge of Microsoft Office, including Outlook, Word and Excel to perform required tasks
• Ability to process and organise workload quickly but accurately
• Customer Service experience
• Maintain a professional manner at all times and adaptable to change

Type of Assessment for this role:

• 3 stage interview
• Personality profile

The role is part time Monday to Friday (5 hours per day) with a total of 25 hours per week and is available as a job share.