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Arrears Controller, Savills

Full Time, Flexi Time

Arrears Controller

Job Location


Current Team Information

We have an exciting opportunity for a permanent Arrears Controller within our Property Management team. The successful candidate will perform operational key tasks whilst working closely with Accounts Payable, Cambridge Credit Control and IT Systems to ensure daily control of our management and SMR fees, reconciliations and invoice management. The successful candidate may have the opportunity to review and streamline systems in line with the requirements of the role. This role will be based within our Manchester office reporting directly to the Project Director.

The Role & Key Responsibilities

SAVUK & SMR Arrears Control

  •   Daily control of the SAVUK & SMRs fee arrears, including all debt payable by Central Finance
  •   Regular reporting of arrears positon
  •   Liaising with PM Team Leaders & Administrators on office arrears values
  •   Regular contact with PMIT systems team to review exceptions.
  •   Close working with Accounts Payable team to review the reconciliation
  •   Manage the flow of the invoices from Billing to payment
  •   Review funding issues with Client Accountants / CRMs
  •   Review Client Direct invoices with CRMs, liaising with Cambridge Credit Control on chasing
  •   Regular review of the ledgers & any issues with manager
  •   Work closely with the Billings team to ensure all invoices are loaded
  •   Review / chase sold balances
  •   Chase for outstanding coding
  •   Work with the mobilisation team to identify on boarding / off boarding properties more efficiently
  •   Review Business Stream Arrears for SMR with income stream leads.
  •   Review of systems & shape any further developments
  •   Regular review with Cambridge Team on any credit balances, reconciling the sales ledger for

    under/over/duplicate payments

  •   Assist, where required, in reconciliations for the processing of refunds for overpayments and duplicate


  •   Update Dynamics AX system with status and note updates for reporting on over 10k debts, funding

    issues or problem debts

  •   Provide the preview payment check for daily Central Finance payments & promptly provide a

    breakdown of remittances to the banking team

  •   Progress 12 months+ historic balances, responsibility for obtaining payment or agreeing write offs with

    the relevant property managers

  •   Any other business in relation to the role & responsibility level

Skills, Knowledge and Experience

  •   Highly driven and motivated individual
  •   High attention to detail & well organised
  •   Strong Individual who is a self-starter
  •   Property Management Experience
  •   Experience of managing funding issues
  •   Confident to communicate at all levels
  •   Arrears control experience

JD Template Jan21

  •   Knowledge of PM systems
  •   A persuasive attitude with a good telephone manner
  •   Ability to work with minimal supervision
  •   Willingness to learn through internal training as well as independently
  •   Numerate and technically competent

Type of Assessment for this role:

 I/2 stage interview  Presentation
 Personality Profile

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